Shipping & Returns Policy

📌Shipping & Returns Policy📦

Shipping & Delivery Information
We offer reliable and cost-effective shipping from China to major international destinations.Shipping Methods:
All our international orders are shipped via ePacket via China Post (eUB), a trusted and efficient shipping service.Delivery Destinations:
We currently ship to the following countries:
United Kingdom (UK)
United States (US)
Canada
Australia
New Zealand
Estimated Delivery Time:
Please allow 15 to 30 business days for your order to arrive after it has been dispatched from our warehouse. This timeframe is an estimate and includes processing and customs clearance in the destination country.Please Note:
All delivery times are business days (Monday-Friday) and exclude weekends and public holidays.
These times are estimates and not guarantees, as international mail can occasionally be delayed by customs procedures, weather, or peak seasons.
You will receive a tracking number via email once your order is shipped, allowing you to monitor its journey.
We appreciate your patience and understanding regarding international shipping times.





📌Returns & Refunds Policy📌
We want you to be completely satisfied with your purchase. However, due to the nature of international shipping, we can only accept returns and issue refunds under specific conditions.1. Returns Accepted (Eligible for Refund):
We will gladly accept returns and offer a refund or replacement only if the item you received is defective, damaged, or not as described on the website.2. Returns Not Accepted:
Unfortunately, we cannot accept returns or issue refunds for the following reasons:
Change of mind or personal preference.
Incorrect order placed by the buyer (e.g., wrong size, color, or item selected).
Item does not fit.
Minor imperfections that are not considered damage.
3. How to Initiate a Return:
If your item arrived damaged or defective:
Contact us within 7 days of receiving your order.
Provide your order number and a clear photo or video of the damaged product and its packaging.
Our customer support team will review your case and provide instructions on how to proceed.
Important Notes:
We reserve the right to refuse a return if the above conditions are not met or if sufficient evidence of damage is not provided.
Return shipping costs for eligible items will be covered by us. Please do not ship the item back until you have received instructions from our team.
4. Refund Process:
Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-10 business days. Please note that bank processing times may vary.Thank you for your understanding.